A new local care service in London from leading home care provider, The Good Care Group
Who are we?
Established in 2023, our aim is to be the home care provider of choice in local areas across the United Kingdom.
We are starting our journey by offering person-centred live-in and hourly care across London, with a vision to extend our services throughout the United Kingdom.
Cherished Home Care is well-equipped in achieving this, by having the same leadership team as our sister companies, The Good Care Group and Oxford Aunts. Together, these two brands have over 70 years of experience in the industry and have earned acclaim and recognition for their exceptional care through glowing CQC inspections and numerous industry awards. Their knowledge and expertise is shared with us to be delivered directly to you.
We believe that having the opportunity to keep your independence and remain in the comfort of your own home is the preferred option for many. For you to remain happy at home, our approach is to ensure continuity of care, by offering longer rota patterns so that you can have the same carers visiting your home over an extensive period of time, which you may not receive from another care provider. This will allow you to build strong, lasting relationships and to improve your quality of life – it’s all about choice.
Our mission
Our values underpin who we are – they inform our commitment to social care, and drive everything about the way we deliver our services. Our values serve as a reminder of the importance of the work we do: enabling you to have a choice about where, when and how you receive care.
Companionship
Our carers will keep you company to assist you with your hobbies and interests, and be there to have a conversation with.
Choice
We give you the choice to live life on your own terms.
Care
Our aim is to support you in all aspects of your care needs, preferences and well-being; we will care about the things you care about.
Continuity
Having the same carers and care team to support you enables you to build solid rapport and relationships.
Comfort
No matter where you are in your care journey, we ensure that you remain comfortable at home.
Why choose Cherished Home Care?
We are a brand-new home care provider based in London, offering local, bespoke care to you in your home. We may be new, but we have the expertise, knowledge and experience of ‘Outstanding’ care provider, The Good Care Group, who work closely with our Cherished team to provide high-quality care, support and carer training.
Local to you
A dedicated team of care managers and carers who know London and the local areas.
Carer matching
Carers matched to you in personality and care experience, so all of your needs are met.
Experts in care
A team of in-house clinicians including a registered nurse, occupational therapist and dementia expert.
Cost-effective care
Pay for the care you need when you require it with our market-leading rates.
Continuity of care
Providing a great place to work for our carers means they stay with us for longer, resulting in you being able to have the same carers for longer.
Industry-leading training
Training created by our in-house clinicians and experts; the same training delivered by The Good Care Group and endorsed by Age UK.
Innovative technology
An online system for carers to record daily notes so that your care team can monitor your care and well-being.
Outcomes focused
Measurable health and well-being outcomes, enabling clients to live well in their own homes for longer.
Our home care experts
We are committed to delivering care in a way that is meaningful to you. To ensure this is accomplished, we have a dedicated team of specialists behind us, including a leadership team, care managers, hourly carers and live-in carers.
Our dementia specialist, Dr Jane Pritchard and our Occupational Therapist, Jackie Cooper have over 50 years of combined experience. Their clinical expertise is shared with all our carers when they attend our five-day induction programme, enabling our care teams to deliver exceptional support, local to you.
Dr Jane Pritchard
Dr Jane Pritchard
Dementia Expert
“As our dementia expert, I provide support and insight into the care delivery for those living with complex needs.”
Jackie Cooper
Jackie Cooper
Occupational Therapist
“I provide expertise in complex mobility, transfer needs and support on falls prevention for our clients.”
Rebecca Malone-Robertson
Rebecca Malone-Robertson
Head of Live-in Care
“I ensure that a high-quality care plan is created to support our clients needs and promote independence through our personalised care.”
Dr Jane Pritchard
Dementia Expert
“As our dementia expert, I provide support and insight into the care delivery for those living with complex needs.”
Jackie Cooper
Occupational Therapist
“I provide expertise in complex mobility, transfer needs and support on falls prevention for our clients.”
Rebecca Malone-Robertson
Head of Live-in Care
“I ensure that a high-quality care plan is created to support our clients needs and promote independence through our personalised care.”
Our carers
All of our carers have at least six months of professional care experience or recent experience providing personal care to a loved one. When joining Cherished Home Care, it is compulsory for carers to attend our five-day induction programme. This is the same as The Good Care Group and Oxford Aunts’ award-winning training programme, which has been endorsed by Age UK for going above industry expectations to give carers the theoretical and practical knowledge needed to ensure that their clients receive a high level of care.
Our training programme has been designed to supply our carers with the right tools, skills and mindset to provide exceptional care to you or your loved ones. It also opens many avenues for our carers to further develop their expertise, reach their full potential, and drive progress in the sector. This is fulfilled by giving them the opportunity to attend our advanced training for complex conditions to ensure that you receive the very best care.
Before our carers start their placement, we will have a conversation about creating a work schedule that aligns with their preferences, so that expectations are understood and can be met for both you and the carer. Our working patterns for live-in carers are typically longer than most other live-in care providers, as this will enable a continuation of care for you, to build stronger relations and to increase job satisfaction for our carers.
We ensure all of our live-in carers:
Trained
Carers complete our five-day training induction, delivered by the same in-house team behind The Good Care Group’s Age UK endorsed training.
Experienced
All carers have at least six months’ professional care experience, with a Step Into Care training programme available for those with domestic care experience.
Skilled
Our expert recruiters hire care workers based on their values and experience, giving you reassurance in their skills and capability.
Vetted
Completed by the Disclosure Barring Service (DBS), all carers are required to complete a background check before commencing employment.