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What is home help?

Home help can be life-changing for people who are struggling to maintain their independence at home due to their age, mobility or existing medical conditions.

But what exactly is home help and how does it differ from other types of care? In this guide, we explain everything you need to know about home help care services, from what they are to what they include and who they are suitable for.

Male carer and female client looking at picked flowers on a park walk together

A new local care service in London from leading home care provider, The Good Care Group

Female client and female carer outside with their white dog

What is home help?

Home help is when a professional carer visits a client at home to provide people with the practical, physical and emotional support they need to retain their independence. Help in the home can be arranged for anyone needing support to live a safe, fulfilling and independent life in their own home.

Home help, also known as domestic home help, usually involves assistance with activities like shopping, laundry, light housework, errands and preparing meals, but it can be tailored to meet the needs of you or your loved one.

Speak to our client services team 0203 728 7572

What’s included with hourly care?

Hourly carers can help to support you with the following:

dementia Personal care

Our carers can support you with personal care, such as washing, toileting and dressing, all in the comfort of your own home.

household-tasks-icon Light Housekeeping

Our carers can provide support with household tasks like tidying and dusting or washing your clothes to ensure you can remain comfortable in your own home.

companionship Safe mobility

Our carers can provide mobility support to ensure that you or your loved one can move comfortably around your home. All of our carers undergo full moving and handling training to ensure they can provide safe, effective and compassionate mobility support.


We can provide companionship support that works around you. This can include home visits just to chat or accompanying you in doing the things you love, like taking a walk in the park or visiting your local coffee shop.

Running errands

Our carers can be on hand to help run errands for you or your loved ones. This might be collecting grocery shopping or picking up prescriptions. Whatever your needs, we’re here to support you to continue to live independently.

Medication support

We can pop in at scheduled times throughout the day to support you or your loved one with medication. All of our carers are fully trained in keeping track of medication schedules using our online system, so it is one less thing for you to worry about.

Food prep & cooking

Our carers can cook light meals and snacks during their visit to help you or your loved one continue eating a healthy and balanced diet you enjoy.

Why may I need home help?

There are many reasons you might want to consider home help. These can include:


Home help can be arranged when and how often you would like. This gives you the choice to receive care on your own schedule, whether it’s a few hours per day or a few hours per week.

dementia Affordability

Depending on your care needs, home help could be a more affordable option for you than around-the-clock care.

companionship Improve quality of life

Home help can help you continue to do the activities you love that may not be achievable by yourself any longer. This can help increase your social interaction, reduce isolation and improve your mood.

Respite to family caregivers

If your family provides your usual day-to-day care, home help services can allow them to take a break for a few hours a day or week. This can help family members take care of other commitments they may have.

 Recovering from surgery or injury

Home help can provide short-term assistance while you recover from a recent injury, surgery or illness. Our home help carers can assist with mobility and medication management for peace of mind during your convalescence.

Maintaining independence

Our carers can pop in on an hourly basis to assist with light housework, personal care and medication management to help improve your well-being, whilst you retain your independence at home.

Speak to our client services team 0203 728 7572

Book your free care assessment

A photo of a elderly female client and her carer walking together in her garden
Female client and female carer sat outside in the garden

Help for seniors at home

If you are looking for in-home help for elderly relatives, we can help. Our support for seniors living at home is designed to put your loved one’s wants and needs first, so they can live a rewarding and fulfilling life at home.

We tailor our help in the home for the elderly to ensure it fully meets the needs of those in their senior years. This can include:

  • Assistance with mobility, whether that’s getting about their own home or getting out and about
  • Support managing the risk of falls
  • Assistance with daily light housework and other chores
  • Companionship to reduce feelings of loneliness
  • Help cooking healthy and nutritious meals

Encouraging appropriate gentle movement or exercise

Help at home for complex conditions

At Cherished Home Care, our carers are fully trained to provide home help for complex conditions to support you to live independently and enjoy a better quality of life.

We are able to provide home help support for:

  • Dementia care
  • Alzheimer’s care
  • Parkinson’s care
  • Stroke aftercare
  • Multiple sclerosis
  • Cancer care
  • Arthritis care
  • Mobility and frailty care
  • Diabetes care
Female client smiling with her carer
Speak to our client services team 0203 728 7572
Male carer checking care notes on his work laptop

Costs of home help

Our live-in care starts from £1,095 per week and our hourly care is available from £29 per hour. Prices will vary depending on what services you require and your care needs, so these costs will be confirmed after your free care assessment.

As a thank you, we will also refund your setup fee straight back to you after four weeks of receiving our support.

It is important to bear in mind that home care costs are often in line with the cost of care homes and sometimes less. The overriding reason to choose help at home is that you can continue to stay surrounded by the familiarity and security of your home comforts, as well as the people and pets you share your life with.

Different types of elderly care

Female client sat on the sofa with a cup of tea

Hourly Care

Regular care provided throughout the week

Hourly home help allows you to remain in the comfort of your own home, surrounded by cherished memories, while receiving the support you need. Hourly care can start from as little as one hour a day, depending on the support you require.

Female carer cooking dinner in the kitchen

Live-in Care

24-hour care in your home

Live-in home help is suitable for those living with more complex health needs such as dementia, multiple sclerosis or Parkinson’s. It enables you to receive around-the-clock care so you can safely continue to live independently at home.

Female carer and female client walking together

Respite Care

Short-term care to give regular caregivers a break

Our carers can provide care when you or your loved one needs it most. We offer respite home help which is designed to give your regular carer a break when needed or to provide short-term care after an illness or hospital discharge.

You care, your choice

At Cherished Home Care, we are all about choice. Whether you require help in the home for older loved ones, are looking for companionship to help you continue doing the things you love or have more complex home help needs, we’re confident you will find the right solution through our bespoke care packages.

Contact us

How do I arrange home help?

1. Speak to us

Get in touch with our friendly care advisors today 0203 728 7572, and they will be able to answer all of your questions to help you make the right choice.

2. Free home care assessment

Our team can arrange a free home care assessment with your local care manager, where they can meet with you and access your needs and requirements in detail.

3. Care begins

Meet your carers and being your journey with Cherished Home Care.